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Do you ship worldwide?

Will my order be shipped in multiple parcels?

How long will my order take to deliver?

Return Policy

Questions About Returns

Can I return or exchange an item?


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How secure is your website?

Gear Selection



Delivery Questions

What are my delivery options?

Will I have to pay customs fees?

Where is my order?

How do I track my parcel?

When will I receive my parcel?


Order Questions

Can I amend my order?

Can I cancel my order after it has been shipped?

Warranty Items

Warranty Questions

What happens if I receive a faulty item?

Kiteboarding Lessons

Kiteboarding Lesson Questions

Is kiteboarding difficult to learn?

Is kiteboarding easier than windsurfing?

Where can I do it?

How much does the gear cost?

Do I need to take lessons?

Can I learn Kiteboarding from watching a video?

Can I learn from Kiteboarding books, blogs, instructions videos, and DVD's?

When should I take a lesson?

Should I buy a trainer Kite before the lesson?

Is flying a trainer kite a substitute for a lesson?

I have windsurfed for 20 years. Will that make me a better kitesurfer?

How long will it take me to learn to kiteboard?

Is kiteboarding fun?